Do you use a proxy? Try setting the proxy under Tools->Options->Connections.Turning off Passive Mode is also known as Active Mode. This is found on the 'Account Manager' dialog, under the Connection tab. Does your server allow only active mode? Try turning off 'Passive Mode' in FireFTP under your account's configuration options.If so, you might have to configure your software to allow FireFTP to access the Internet. Passwords are usually cAsE-sEnSiTiVe!Īre you behind a firewall? Try turning it off temporarily to see if it is the source of your problem. Make sure your username and password are typed in correctly.Do you have the latest versions of FireFTP and Firefox? The latest version can be found here:.